Returns & Exchanges
At Support Greenland, we stand by the quality of our products and offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your shopping experience is as sustainable and satisfying as the products we provide.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the RMA number is clearly written on the outside of the box.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location to be sent back to our processing facility.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.